Request technical service
With more than 25 years of experience in Technical Assistance Service (TAS), we are committed to offer you fast and efficient solutions for your water treatment equipment maintenance and repair needs. Our team of experts is available to serve you in most of Spain and Portugal.
In order to guarantee a quality service, each request will be previously studied, since in some specific areas we may not have direct coverage. Once we receive your request, we will evaluate your case and inform you about availability and response times.
Below you will find our standard rates, which are designed to offer you a transparent and competitive service. However, these rates may vary depending on the type of installation, the complexity of the work and the possible difficulties that may arise during the intervention.
To request our technical service, please complete the form below, and one of our representatives will contact you as soon as possible to confirm the details and schedule the intervention.
Excellence in our service:
The best water quality
Our domestic water treatment equipment and systems improve the quality of water in your home.
National technical scope
We have a wide network of technicians throughout the country, dedicated to meet the needs of our customers from installation to after-sales service.
National technical coordination
Our national technical team coordinates and handles all customer requests, forwarding them to our local Technical Services to ensure effective resolution.
Customer experience
Our goal is to offer a buying experience and after-sales service that generates high satisfaction, thus establishing a positive and lasting bond with the brand, backed by the quality of our products.
Consistent growth and quality
We grow and expand our network to keep pace with customer demand, while maintaining our level of quality.
Specialized technical service
Our technical service is a fundamental pillar that differentiates us in the industry, providing continuous solutions and more than customer service.
Application Form
**The personal data you are providing will be used exclusively to create a user account in this online store, being stored in an automated file.
Basic Information on Data Protection
Responsible: POLLET WATER GROUP SPAIN SLU. Purpose: Checking the email for account registration in online store. Legitimation: consent of the person concerned, by sending it. Recipients: POLLET WATER GROUP SPAIN SLU. Rights: access, rectification, limitation, opposition and / or deletion of your data, through the mail: info@bbagua.com, as well as the right to file a complaint with a supervisory authority. Additional information: You can consult detailed information on Data Protection in https://bbagua.com/es/content/politica-de-privacidad
Installation includes commissioning , travel*, labor and materials.
| Reverse Osmosis | Standard installation under your kitchen sink if this cabinet does not have drawers or if you have enough free space for the installation. | 95,50 €* |
| Reverse Osmosis | |
| Standard installation under your kitchen sink if this cabinet does not have drawers or if you have enough free space for the installation. | 95,50 €* |
| Water softener | For the standard installation of a water softener it is necessary to have visible water intakes, 220V electrical outlet and a drain. This price includes labor and materials for installations at a maximum distance of 2 meters between the equipment and the water inlet. It does not include pre-installation of plumbing or masonry work. | 275,50 €* |
| Water softener | |
| For the standard installation of a water softener it is necessary to have visible water intakes, 220V electrical outlet and a drain. This price includes labor and materials for installations at a maximum distance of 2 meters between the equipment and the water inlet. It does not include pre-installation of plumbing or masonry work. | 275,50 €* |
| Pack OI + Descaler | Same day installation. | 350,50 €* |
| Pack OI + Descaler | |
| Same day installation. | 350,50 €* |
Verification service of the installation and adaptation of the programming of the equipment according to your needs. Must be requested during the first 3 months after the purchase of the equipment. Travel* and labor included. Rectification of the installation is not included.
| Reverse Osmosis or Descaler | 60,50 €* |
| Osmosis + Softening Pack. | Both units are commissioned on the same day. | 95,50 €* |
| Pack OI + Descaler | |
| The start-up is done the same day. | 95,50 €* |
Ask your local distributor about the advantages of contracting the annual maintenance program. The maintenance program can only be purchased at the installation of your Bbagua equipment.
Prices if no maintenance program is contracted.
| Travel to | 39,00 €* |
| Displacement plus | More than 30 km from the work center of our official service center * | 0,45 €/km (round trip) |
| Displacement plus | |
| More than 30 km from the work center of our official technical service * | 0,45 €/km (round trip) |
| Labor | 45,00 €/h |
| Materials and/or spare parts | Current P.V.P. |
| Pre-Visit | Study of the feasibility of the installation of the Reverse Osmosis or Softening equipment (if the installation is contracted, the price of the pre-visit is deducted from this amount). | 39,00 € |
| Pre-visit | |
| Feasibility study of the installation of Reverse Osmosis or Softening equipment (if the installation is contracted, this amount is deducted from the price of the pre-visit) | 39,00 €* |
| Transportation | Delivery of the equipment to your home. | 25,00 € |
The client will be contacted within 24 – 48 hours to arrange a date and time for the contracted service.
The contracted service will be performed within 7 – 10 working days (except in exceptional situations).
The company reserves the right to modify prices without prior notice.
All prices include VAT (21%). Prices not valid outside Spain.
* For services more than 30 km away from the work center of our official technical service, a travel allowance of 0.45 €/km (round trip) will be charged.